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Comenity bank victoria secret number2/28/2024 Since June 2015, the Consumer Financial Protection Bureau (CFPB) has logged over 649,546 complaints against Comenity Bank, ranging from attempting to collect a debt not owed to false statements and representation to refusing to resolve a problem with a return or transfer. How Many Complaints are there against Comenity Bank? They offer a variety of convenient payment methods, including at the register of the store issuing the card. Their website assures clients that their accounts are secure and that fraud complaints are investigated and quickly resolved. Their website boasts of connecting an astounding fifty million cardmembers with over one hundred of their favorite retailers, including well-known brands such as Victoria’s Secret, Pottery Barn, and Abercrombie.Īccording to their website, the most important thing Comenity Bank does is “providing each of our 50 million cardmembers with the highest standards of service,” with their “award-winning Care Center representatives.” Yet according to the Better Business Bureau, Comenity Bank “has failed to resolve underlying causes of a pattern of complaints.”Ĭomenity Bank offers credit cards through a variety of well-known retailers. If you have been contacted by Comenity Bank, Comenity Capital Bank, or Comenity LLC, make sure you know your rights before responding.Īccording to the Better Business Bureau, Comenity Bank has been in business 29 years and was founded in 1989. Comenity Bank’s in-house collections and billing departments have received a number of consumer complaints alleging financial crimes. Who is Comenity Bank?Ĭomenity Bank offers consumer credit through a variety of retailers and well-known companies. Find out who they are, why they might be calling, and how you can stop them. However, the fine print document I received states "Your use of this account, or failure to close the account within 30 days of receiving this document, indicates your acceptance of the terms of this agreement, including the assessment of any interest charges and fees." So I don't think I should ignore this.Updated on March 10th, 2021 Author: Sergei LembergĬomenity Bank, Comenity Capital Bank, or Comenity LLC is a financial services company which receives a lot of consumer complaints to our law firm for debt harassment. Not under hard inquiries, and not under open accounts. I checked my Credit Karma, and there no record of this bank and card in my account. I got a representative, but he said that they can't view the Victoria's Secret accounts and the only thing I can do is call that line that wants my social security number. I tried called the Comenity Bank customer service line too. Since they shouldn't have my SS number, since I never applied for this card, I didn't feel comfortable putting it in the phone system. I tried to call the Victoria's Secret credit card phone line, but the automated system would not let me speak to a representative without giving my social security number. The sticker on the card doesn't say "Call to activate", it says "Call before use to CONFIRM RECEIPT of your credit card" (Yes, in all caps). I've never even heard of this bank until I got this. I've also never had an amount with Comenity, the bank that this card is through. I never even had a non-credit rewards card with them. I haven't shopped at Victoria's Secret in months, and I have never had any account with them ever. I thought that it was one of those promotions to get you to sign up or something, but I looked closer and the card has my name, an account number, and all the works. Yesterday, I received a Victoria's Secret Angel credit card in the mail. Here, please treat others with respect, stay on-topic, and avoid self-promotion.Īlways do your own research before acting on any information or advice that you read on Reddit. Get your financial house in order, learn how to better manage your money, and invest for your future. Banking Megathread: FDIC, NCUA, and your cash.Private communication is not safe on Reddit. Scam alert: Ignore any private messages or chat requests.
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